Solving UX & Service Design challenges.

My UX vision?

My job is not to design the color of a button. But ask why it is there in the first place. What it will do for a user. A business. A society.

It means researching business and people. Thinking through needs. Planning purpose, vision, scope, feature set, and success metrics. It means testing, validating, collaborating and a bunch of activities to arrive at the good user experience everybody wants. It starts with research, rounds out with a defined vision, and ends with a plan.

I have been developing digital products for 25 years, leading, inspiring and managing teams. This gives me the advantage of a broad and deep empathy with all user ages and digital skill levels.

I am convinced that the UX experience and the possibilities for digital consumption and collaboration are only at the beginning of an exciting development path. And I improve my knowledge every day through courses, contributions, blogs, and writing myself.
AI is on its way to upheaval our world – including our UX working methods.

Why I am effective? Process but adapt. Tools. Lots and lots of tools. White-board sketching, rapid prototyping, guerrilla usability testing, MVP, frameworks, …The ability to improvise, to adapt, to think outside the box.While using my experience to communicate, collaborate, emphasize with different target groups and lead teams.

My motto: never stop learning

How ?

Facilitating Design Thinking workshops and Google Design Sprints, guiding teams to craft user-centric solutions that drive tangible results

“Design is no just what it looks like and feels like. Design is how it works.”

Coaching UX/UI design teams through the iterative steps of Design Thinking to enhance their process, empathize with users, define problems, ideate solutions, prototype, and validate designs for exceptional user experiences.

“UX encompasses all aspects of the end-user interaction with the company, its services, and its products.”

Teaching UX/UI and graphic design software to design teams, focusing on interface development for developers and the implementation of design systems for cohesive user experiences.

“Education is not the learning of facts, but the training of the mind to think.”

What’s next ?

Start by taking time to ensuring mutual understanding and alignment on two key points: — what the final solution should do and look like, and why you should build this product or solution, as this aspect carries even greater importance.

Jos is very analytical and a good listener. As a result, he always knows how to work towards the best possible solution from the customer’s point of view. Jos likes to take the lead and is constantly learning new skills. In that capacity, he was the ideal mentor for teams in the VIGC Hackathons.

Jos Steutelings

managing director VIGC